Caravan Site and Accommodation Bookings
If you would like to check for availability of dates, or to make a booking with us choose one of the following –
- Phone our friendly staff 10am – 5pm Monday- Saturday Ph: (03) 5367 2775.
Please leave messages outside of hours and we will accommodate your booking asap.
- Contact us with your question or booking request via email at info@bacchusmarshcp.com.au
- Book Online – (Please be advised that people wishing to book sites for Tents, 5th Wheelers, Buses and Extra Large Caravans, should call the park directly to ensure an appropriate site can be allocated.)
- CREDIT CARD USED FOR BOOKING TO BE PRESENTED AT CHECK IN WITH PHOTO ID
MINIMUM 3 NIGHT BOOKINGS APPLY FOR THE FOLLOWING PERIODS:
* Good Friday – Easter Sunday
* 24th, 25th & 26th DECEMBER
Cancellation/Refund Policy
Cancellations made more than 7 days before scheduled arrival date are fully refundable, less a $30 administration fee.
Cancellations made less than 7 days, but more than 48 hours before arrival date are refundable as a credit only usable within the following twelve month period, less a $30 administration fee.
Cancellations made less than 48 hours before scheduled arrival date will result in forfeiture of all monies paid.
PLEASE NOTE: Where a deposit or prepayment is to be refunded, an administration fee will be charged.
While we do our best to accommodate a preferred site or cabin number, these are not guaranteed.
Refund Conditions
Providing the necessary notice has been given and you are able to receive a refund, the remaining deposit will be refunded either by:
Credit Card – Refunded onto the credit card. The same credit card must be used for credit refund as the one that paid the deposit.
EFT TRANSFER – (Direct credit) – Direct into guest bank account. Guest must supply their BSB, ACCT. NO. & Account Name.
REFUNDS ARE PROCESSED AS QUICKLY AS POSSIBLE
Deposit Policy
All reservations must be confirmed with a deposit at the time of booking. If you do not have a credit card, a deposit in the form of a cheque or money order must be received within 7 days to secure the booking.